Asurint: Raising the Bar for Tenant Background Screening

Nathan Eads

COO

Kim Chochon

VP of Partnerships & Marketing


“We’ve built out our platforms so that being a customer is not monolithic. You can have multiple approaches mapped to different segments or property types.”

For many property managers, speed has understandably been the priority. When an applicant is ready to sign a lease, delays in screening can mean losing them to another property down the street. For years, that urgency shaped the tenant screening market—often at the expense of comprehensiveness, quality and sometimes even accuracy. Asurint entered the space with a different mindset: speed and quality should not be mutually exclusive. The company’s roots are in employment screening, a field where precision and turnaround time are equally critical. Staffing firms, one of Asurint’s largest and earliest customer groups, compete fiercely for talent. If a background check takes too long, the candidate is gone. “Getting the best and most complete answer in a week means they will have lost the placement to someone else,” says Nathan Eads, COO, Asurint. “Whether they were better or not, they were faster.”

That pressure shaped the company’s DNA. Asurint built its systems to deliver thorough, verified background checks without sacrificing speed. It invested in technology, scalable infrastructure, and direct access to public records. Over time, those capabilities enabled the company to manage high-volume, high-stakes projects, including screening millions of individuals for national public health initiatives while continuously monitoring credentials, sanctions, and criminal activity. When Asurint turned its attention to tenant screening, it recognized a striking contrast. The rigor applied in employment checks was often absent in rental screening. Many providers offered quick results, but the information was sometimes incomplete, outdated, or lacking context. Common-name mismatches sealed or expunged records, or data that could no longer legally be used were not uncommon. Property managers were left to navigate a maze of local laws and make decisions based on partial, sub-optimal information.

Tenant screening, however, is no less consequential than employment. Applicants are often working against firm move-in dates tied to expiring leases or job relocations. “If the screening of this tenant applicant cannot be completed in very short order—within minutes, hours, or the same day—they will probably get an apartment somewhere else,” Eads explains. “The clock is not really a negotiable item.” At the same time, the legal landscape surrounding tenant placement has grown increasingly complex. Cities and states have introduced nuanced restrictions on what records can be considered and how far back they can go. Courts, aiming to protect personal data in a digital age, have limited public access to certain information. While well-intentioned, those changes have created gaps in accessible information and increased compliance risks for property owners.

Asurint responded by building a screening model that combines configurability, compliance automation, and record verification. Its proprietary compliance engine incorporates localized regulations directly into the screening workflow. As laws evolve—sometimes with little notice—the platform updates, accordingly, helping property managers stay aligned with state and municipal requirements.

Beyond compliance, Asurint also focuses heavily on data completeness. When a public record appears incomplete—such as missing a final disposition date—the company does not simply report what is available and move on. Instead, it traces the record back to its source and fills in missing details wherever possible. The goal is not just to provide information quickly, but to provide information that is reliable and defensible.

Another key differentiator is flexibility. Real estate portfolios are rarely uniform. Institutional owners, small landlords, public housing authorities, and mixed-use developments all operate under different legal frameworks and risk thresholds. Asurint’s platform allows clients to tailor screening packages to specific property types, geographies, or client segments. “We’ve built out our platforms so that being a customer is not monolithic,” Eads adds. “You can have multiple approaches mapped to different segments or property types.”

That configurability extends to clients serving diverse markets. A screening solution for a housing authority administering government assistance programs must meet different standards than one for a private luxury high-rise. Some clients also require employment screening for staff with access to residential units. Asurint’s infrastructure accommodates that range within a single, unified system. Technology underpins this flexibility. The company’s proprietary database, built and refined over more than two decades, provides richer content and faster validation than most legacy systems. Smart automation reduces manual bottlenecks while preserving verification standards. Clients can log into dashboards to monitor turnaround times and performance metrics, gaining predictability and visibility into how screening is conducted at a granular level.

Transparency, according to Asurint’s leadership, is central to its value proposition. Many property managers do not realize what may be missing from their current screening processes—or that outdated, unverified data could expose them to serious compliance risks. Kim Chochon, Asurint’s VP of Partnerships & Marketing, who brings over 12 years of experience in the screening industry, emphasizes education as part of the company’s mission. “Screening is complex and can be daunting. Our goal is to bring clarity to why a layered, more robust background check is important and how it can help uncover additional criminal records that might otherwise be missed.” she notes. By proactively guiding clients through state-specific considerations, compliance nuances, and data-driven insights, a better understanding is achieved. Asurint aims to elevate industry awareness as much as it delivers services.

Looking ahead, the company is focused on expanding its presence within the tenant screening market, where it has been actively scaling for several years. Partnerships with property management software providers are making its services more accessible, embedding high-quality screening directly into platforms property managers already rely on. The strategy centers on quality reach, awareness, and continued product refinement.

In fact, what distinguishes Asurint is not simply speed, nor solely quality, but the deliberate refusal to compromise between the two. Its approach reflects lessons learned in employment screening and applied thoughtfully to tenant placement. For property managers balancing compliance obligations, reputational risk, and operational efficiency, that balance is increasingly critical. Asurint’s message is straightforward, screening should be thorough, transparent, compliant, and fast. In practice, delivering all four requires more than a quick database search—it demands infrastructure, expertise, and an unwavering commitment to doing the job properly.